 |
The company is focused on the continuous innovation and launch of
brands with a mass-market appeal. It also strives to achieve a
balance between new product development and the human need for
affordable nutritionally optimal products.
GCOML has strengthened its distribution network to enhance product
penetration, visibility and market share.
There is a deliberate emphasis on internal efficiency in all operations,
production, customer service, marketing efforts and information
gathering. This naturally translates into better value for the
consumer at very competitive prices.
GCOML offers a conducive work environment that is characterized by
trust, openness and a visionary leadership to all individuals who
share the corporate vision/mission.
Since GCOML is committed to the production and distribution of quality
products, adequate measures have been taken to meet consumers'
expectations. Towards this end, GCOML operates a Sale and No Return
Policy, which implies that any product shipped in good condition
cannot be returned to the company, unless there is a complaint
that is traceable to negligence on the part of the company.
Below are some of the measures put in place to guard against the
distribution of bad and damaged products:
-
All raw materials, packaging and other ingredients to be used
for production must be up to GCOML specifications.
-
All production staff have been trained to do it right first
time, every time.
-
Goods received into the stores must be certified, complete
and properly placed as prescribed.
-
Only certified vehicles by the Laboratory can be loaded. Store
Officers must also confirm that such vehicles have the capacity
or standard to carry GCOML products and not damage them in
transit.
-
Once a vehicle has been loaded and a transporter accepts by
signing the Delivery Note/Invoice from the logistics representative,
he automatically becomes liable for any damage that may occur
while in transit.
-
At the Customer Depot and MDS outlets, it is expected that
any product found leaking, deformed or torn should be rejected
immediately and sent back through the transporter. Any product
accepted by a customer or MDS automatically becomes his or
her liability.
-
Only complaints which are traceable to negligence on the part
of the company can be entertained.
BACK TO TOP |
|
A Subsidiary of uacn plc 
